Training catalogue
Modular courses from half a day to two days, tailored to each client's channels and context, and delivered face-to-face, live virtual or as hybrid journeys.
Sales skills
CourseParticipants learn to
Prospecting and winning new customersTarget, reach out, secure first meetings and convert
First contact and appointment settingOpen conversations that earn the next meeting
Discovery and needs analysisQuestion, listen and reformulate before arguing
Value selling and insight sellingBuild the business case and differentiate on value
Presenting and demonstrating with impactDeliver presentations and demos that move decisions
Objection handling and closingHandle resistance and secure clear next steps
Hybrid sellingSell with equal impact face-to-face and on video
Social selling and telesalesUse LinkedIn and the phone to create opportunities
Key accounts, complex deals and negotiation
CourseParticipants learn to
Key account managementBuild account plans, map stakeholders and grow priority accounts
Complex sales and influenceLead multi-stakeholder deals and influence buying centres
Opportunity and pipeline managementQualify, progress and forecast deals with discipline
Price negotiationDefend price, trade concessions and protect margin
Growing share of walletCross-sell, upsell and optimise the product mix
Channel and distributor developmentAnimate resellers, partners and distribution networks
Territory and activity managementOrganise territory coverage and commercial activity
Sales management and customer relations
CourseParticipants learn to
Leading a sales teamSet direction, adapt leadership style, drive results
Manager as coachObserve in the field, debrief and prescribe micro-actions
Developing salespeople's skillsUse assessments to build individual development plans
Sales meetings and performance rhythmsRun reviews and meetings that change behaviour
Onboarding new salespeopleGet new hires productive faster
Motivating and retaining sales talentEngage, recognise and keep top performers
Customer service excellenceDeliver premium service, handle complaints, sell services
Emotional intelligence in salesRead and manage emotions in customer interactions
Modules from half a day to two days, tailored to each client's channels and context.
Eight formats, combined into one learning journey
Face-to-face workshopsInteractive, practice-led, on client cases
Live virtual classesShort sessions across time zones
Hybrid journeysDigital, live and field steps in sequence
Digital learningE-learning modules, SPOC and MOOC
AI role-play practiceUnlimited rehearsal with instant feedback
Business simulationsImmersive, sector-specific scenarios
Field coachingBy our coaches and trained managers
AssessmentsSkills diagnostics before and after
Build your programme from these modules
We combine courses, formats and coaching into one journey for each country.